Ticket Information
Where can I buy tickets?
Tickets may be purchased online, over the phone, or in person at our box office.
Where to find the Box Office
The St. James Theatre
246 West 44th Street
Between 7th Avenue & 8th Avenue
Box Office Hours
Monday 10AM – 6PM ET
Tuesday to Saturday 10AM – 8PM ET
Sunday 12PM – 6PM ET
Please note: advance sales are paused at the box office prior to curtain.
Contact Ticketing
To purchase tickets by phone, please call 888-959-1874.
Phone hours:
Monday to Saturday 9AM – 9PM ET
Sunday 9AM – 8PM ET
Box Office
How many tickets can I purchase in one transaction?
You may purchase tickets for up to nine guests per transaction. To purchase 10 or more tickets, contact ATG Group Sales at [email protected] or 888-746-1799, opt 3.
What payment methods are accepted?
Our official ticketing system accepts the following methods of payment: cash, Visa, MasterCard, Discover, and American Express®.
Can I buy my tickets from somewhere other than the official ticketing website?
For the best seats and to eliminate the risk of fraud, we recommend you purchase tickets only through our official ticketing system. Purchasing tickets from any other seller runs a high risk of receiving fraudulent tickets.
You may also visit the St. James Box Office, which is open:
Monday 10AM – 6PM ET
Tuesday to Saturday 10AM – 8PM ET
Sunday 12PM – 6PM ET
Please note: advance sales are paused at the box office prior to curtain.
When will I receive my tickets?
Official Online Box Office PDF tickets will be sent via email at least 24 hours prior to the performance.
I don’t have my ticket confirmation email. What should I do?
Please contact our customer service team at 888-959-1874.
Ticket Protection
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